Support

Email support@kinalo.health. Tell us your workspace name, what you were doing and what happened. If it involves Claude, ChatGPT or another AI assistant, say which one.

Please do not email patient information. If you received a text or email from a care program that uses Kinalo, you can also contact that program directly.

Team members can connect Claude, ChatGPT or another AI assistant to one Kinalo workspace. To see or remove a connection, or to turn its optional permissions on or off, open Settings > Connections > Assistants in Kinalo. Disconnecting stops access immediately.

Our privacy policy describes what the connector can read and change, and what Kinalo stores. Setup steps are in the connector guide.

Email support@kinalo.health with “Security” in the subject. Describe the issue, the steps to reproduce it and its effect. Please do not access, change or delete data that is not yours, and do not disrupt the service while testing.

Our security contact is also published at /.well-known/security.txt.